Just to show you how effective a SMS, or “texting”, campaign can be, I have rewritten a case study that appeared in Mobile Marketer Daily – the industry newsletter.
The ViQuest Wellness Center in Greenville, NC, teamed up with SuddenLink Media, Greenville, NC, and Ping Mobile, Englewood Cliffs, NJ to put together a mobile marketing campaign to get more gym memberships.
They used a common Short Code (5 numbers like this 12345) and the Keyword VIQUEST, and the campaign ran from 01/01/2011 to 02/27/2011.
Their target audience was the residents in and around the area of Greenville, NC, who might be interested in going to the gym.
They chose to use cable television to deliver their “call to action” in the Greenwood area:
“Text VIQUEST to 12345 to receive free registration and a free after hours pass if you register before Jan. 31.”
Here’s the part that will get you excited – The Results
A whopping 307 people texted in and 44 percent of those double opted in to the ViQuest mobile database and receive more text message offers from ViQuest.
Next, ViQuest remarketed to its new database of phone numbers in February. and offered an exclusive offer to pay no dues until March 1st and also receive a surprise free gift. Only those who double opted into the database received this exclusive offer.
Now they learned that Cable television offers the perfect advertising vehicle for mobile marketing and mobile helped the trackability of the commercial. However, you need to realize that there are many less expensive ways to get your “call to action” out to your target market if you can’t afford television.
What you should learn from this example:
A local gym in a small market can have a successful mobile marketing campaign with the right offer at the right time. Providing free registration of a gym membership right after New Years is the perfect time for all of those making resolutions to lose weight and get fit.
Quotes
“We worked together with ViQuest management team to produce an effective television commercial that focused on results by combining the power of cable television advertising and mobile texting. We are thrilled with the results of this successful campaign.” – Bill Poplin, general sales manager, Suddenlink Media.
“The ViQuest texting campaign substantially exceeded our
expectations and provided a great way to measure our return on investment with Suddenlink. We will definitely be using this service again in the future.” – Keith Corder, director of operations and marketing at ViQuest
Original article was Written by Senior Editor Giselle Tsirulnik of Mobile Marketer Daily. Reach her at giselle@mobilemarketer.com



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